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Security and aggression

NSW Health staff have the right to work in a violence free workplace. Patients and others have the right to visit, or receive health care, in a therapeutic environment free from risks to their personal safety. As a result of a key recommendation from the NSW Health Taskforce on Prevention and Management of Violence in the Health Workplace, NSW Health has adopted a zero tolerance response to all forms of violence on health service premises or any other place where health related activities are carried out.


Zero Tolerance Policy and Framework Guidelines


The ‘Zero Tolerance Policy and Framework Guidelines’ document developed in consultation with Area Health Services, key violence prevention and security experts, police, criminologists and health unions applies to the NSW Department of Health, all Area Health Services, all statutory health corporations, all affiliated health organisations and the NSW Ambulance Service.

pin Zero Tolerance to Violence - Preventing and managing violent behaviour in the workplace